Return & Refund Policy

To be eligible for a return, the following conditions must be met:

• The return request must be made within 7 days of receiving the product
• The product must be in its original condition, unused, and with all packaging intact
• All tags, seals, and accessories must be included
• The product must have a manufacturing defect (not damage caused by misuse)
• Proof of purchase (order confirmation) is required

The following items cannot be returned:

• Products damaged due to misuse, accidents, or normal wear and tear
• Products with tampered or removed serial numbers
• Products purchased from unauthorized sellers
• Products without original packaging and accessories
• Return requests made after 7 days of delivery

Follow these steps to request a return:

1. Contact us via WhatsApp at +92 327 9595329 within 7 days of delivery
2. Provide your order number and a description of the issue
3. Share clear photos or videos showing the defect
4. Our team will review your request and respond within 24 hours
5. If approved, we will provide return shipping instructions

Once we receive and inspect the returned product:

• We will notify you of the approval or rejection of your refund
• If approved, the refund will be processed within 7-10 business days
• Refunds will be issued to the original payment method
• For Cash on Delivery orders, refunds will be transferred via bank transfer or mobile wallet