Frequently Asked Questions

To place an order, simply browse our collection, select your desired timepiece, and click the 'Order on WhatsApp' button. Our team will guide you through the payment process and confirm your order details.

We charge a flat rate of Rs 250/- as delivery charges in advance. This is required to process and lock your order shipment. The remaining amount is paid upon delivery.

We dispatch all orders within 24 hours of order verification. You will receive a tracking code instantly via SMS/email. Delivery typically takes 2-4 business days depending on your location.

We offer both original replica (master copy) and premium quality timepieces. Each product listing clearly mentions the category and specifications. All watches are inspected for quality before dispatch.

We accept bank transfer, JazzCash, EasyPaisa, and cash on delivery (COD) for the remaining amount after the advance delivery charges. Detailed payment instructions are provided via WhatsApp after order confirmation.

Yes, we offer a 7-day return policy for manufacturing defects. The watch must be in its original condition with all packaging. Please contact us via WhatsApp to initiate a return or exchange.

Most of our automatic timepieces come with a warranty against manufacturing defects. Specific warranty terms are mentioned in the product description. Please check individual product pages for details.

Once your order is dispatched, you will receive a tracking code via SMS and email. You can use this code on our 'Track Order' page or directly on the courier's website to monitor your shipment status.

Most of our watches offer basic water resistance suitable for everyday use (hand washing, light rain). However, we do not recommend swimming or submerging the watches unless specifically mentioned in the product specifications.

Yes, we offer bespoke client services for custom sourcing specific timepieces. Contact our WhatsApp concierge to discuss your requirements, and we will assist you in finding the perfect watch.