Privacy Policy
Last Updated: July 2026
1. Introduction
Welcome to UM-AREX. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and place orders.
2. Information We Collect
We collect the following information when you place an order:
- Full name and contact details (phone number, email address)
- Delivery address for shipping purposes
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Communication records via WhatsApp or other channels
3. How We Use Your Information
Your information is used for the following purposes:
- Processing and fulfilling your orders
- Communicating order status and delivery updates
- Providing customer support and responding to inquiries
- Sending promotional offers (with your consent)
- Improving our website and services
4. Data Sharing
We do not sell or rent your personal data to third parties. We only share information with trusted courier partners for delivery purposes and payment processors to facilitate transactions. All third-party providers are bound by confidentiality agreements.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Withdraw consent for data processing
- Opt-out of marketing communications
7. Contact Us
If you have any questions about this privacy policy or wish to exercise your rights, please contact us via WhatsApp at +92 327 9595329 or through our website contact form.